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ALL PATIENT REQUESTS WILL BE ADDRESSED WITHIN 24-72 HOURS. PLEASE BE PATIENT AS WE PROCESS NUMEROUS REQUESTS A DAY. 

PATIENT PORTAL POLICY

We utilize a patient portal for ease of patients to quickly obtain documents as needed. Your patient documents are housed in portal for your convenience. We do not answer medical questions or treatment questions on portal. Patient portal messages are used for administrative related items ONLY:

1.      Documents

2.      Scheduling

3.      Refills

4.      Test Questions (Please refer to test handout and test instructions first.)

If you have urgent symptoms, please immediately call or text to make an urgent appointment.

If you have emergent symptoms, please go to your nearest Emergency Department.

The use of patient portal messaging is strictly adhered to for administrative needs only. 

Cancellation Policy

We have a strict 48-hour cancellation policy. All adjustments, changes, or cancellations to your scheduled appointment need to be made at least 48 hours in advance. A 50% fee of your office visit charge will be applied to all appointment adjustments, changes, or cancellations less than 48 hours in advance. A 100% office visit charge will be applied to all no-call/no-shows.

Please reply Yes to CONFIRM or No to CANCEL. Thank you!

New Patient Paperwork Policy

All new patient paperwork MUST be completed on patient portal 72 hours in advance of your scheduled appointment time. The provider must have time to review your medical history. Any paperwork not completed 72 hours in advance will result in their New Patient Appointment being rescheduled.